Customized Service
We provide various normalized products, however we could also offer customized devices on request. Feel free to ask us your requests and please let us know diverse proposals such as light sources, size of light emitting surface, wavelength, etc. to fit your needs.
Light source customized request form
We have a customized request form for diffused surface light sources and lamps.
If you let us know specifications as long as you figure out, we could tell you whether we can produce or not. Also, we could submit the quote.
Customization process
Discussion of Specification
Let us know your required specifications. For instance, in case of surface light source:
- Luminance and range
- Size for light emitting surface
- Permissible luminance unevenness
- Color temperature or wavelength
- Light source lamp or spectrum
Please feel free to inquire other measuring devices except light sources.
Proposal
We propose the most suitable product based on your request. Depending on your requests, we could make slight changes from our basic products to suit your needs.
Design / Assembly
After you approve our proposal, we start to design and assemble at our plant. We also measure and verify data, etc.
Delivery / Installation
We explain operation methods and confirm specifications for the completed product. We also can visit your place to ensure proper setup.
After-Sales Service
We replace consumable parts and provide the calibration and O/H.
Feedback
We would like to know your feedback to improve quality for our services and products. Please feel free to give us your comments and feedbacks.
